What is included
Inspection of products made of polymers, metals, glass, ceramics, textiles and other materials for defects, damage and quality indicators.
The examination considers the goods, photos, documents, conditions of purchase, delivery, repair and use, correspondence and questions posed.
What is checked
- name, model, completeness, labelling and packaging;
- external product condition and identified defects;
- traces of use, repair, delivery, storage or improper care;
- conformity to the description, contract, technical specification, order or purchase documents;
- causes of defects within the limits of the materials provided;
- adequacy of documents and need for additional examinations.
What to provide
- the goods themselves and packaging, if retained;
- receipt, contract, warranty certificate and delivery note;
- photos of defects, overall views and markings;
- delivery, repair, service or dry-cleaning report;
- correspondence with the seller, supplier or marketplace;
- court or lawyer's questions, if the dispute has already begun.
Pricing
from 30 000 ₽. The final price depends on the type of goods, number of objects, need for a site visit, complexity of the questions, volume of documents and urgency.