Examination of a batch of goods

Inspection of a batch of goods for supply, procurement, acceptance, a claim, return, internal control or a dispute with a counterparty.

What is included

Inspection of a batch of goods for supply, procurement, acceptance, a claim, return, internal control or a dispute with a counterparty.

The examination considers the goods, photos, documents, conditions of purchase, delivery, repair and use, correspondence and questions posed.

What is checked

  • name, model, completeness, labelling and packaging;
  • external product condition and identified defects;
  • traces of use, repair, delivery, storage or improper care;
  • conformity to the description, contract, technical specification, order or purchase documents;
  • causes of defects within the limits of the materials provided;
  • adequacy of documents and need for additional examinations.

What to provide

  • the goods themselves and packaging, if retained;
  • receipt, contract, warranty certificate and delivery note;
  • photos of defects, overall views and markings;
  • delivery, repair, service or dry-cleaning report;
  • correspondence with the seller, supplier or marketplace;
  • court or lawyer's questions, if the dispute has already begun.

Pricing

from RUB 45,000. The final price depends on the type of goods, number of objects, need for a site visit, complexity of the questions, volume of documents and urgency.

Inquiry

Send photos, documents and your question about the product

You can attach a receipt, contract, warranty certificate, photos of defects, delivery report, correspondence, seller's reply, service report or court order.

  • identification of defects and quality indicators;
  • causes of defects;
  • completeness, labelling and conformity to the description;
  • specialist opinion or report review;
  • questions for court proceedings or a claim.

How data is processed: Personal Data Processing Policy. Submit only necessary materials and obscure unnecessary third-party data.

Product photos, purchase documents, the warranty certificate, correspondence, delivery or repair reports and previous opinions help with estimating the cost.

Attachments: up to 10 files of up to 10 MB each, with a maximum combined size of 15 MB. If a file is rejected, the enquiry is not sent.

Product examination in Saint Petersburg and the Leningrad Region
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